Returns & Exchanges
At Sklep Muminków, we want you to be completely satisfied with your purchase. If for any reason you are not happy with your order, you can return or exchange any unused item within 30 days of delivery.
Initiate Your Return
Log in to your customer account and select the items you wish to return from your order history to generate a return authorization.
Pack Your Items
Place the items in their original packaging, ensuring all tags are attached and the products are in their original, unused condition.
Ship the Package
Attach the provided prepaid shipping label to your parcel and drop it off at any authorized courier service point or post office.
Receive Your Refund
Once our team inspects the returned items, we will process your refund back to the original payment method within 5 to 7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing